Shipping Policy

Delivery Methods:

• All orders are shipped through registered domestic courier services and/or Speed Post only.
• Orders are generally delivered within 7–10 days from the date of order and/or payment, or as per the delivery date agreed upon at the time of order confirmation — subject to courier company or postal service norms.
• The Platform Owner shall not be held responsible for any delays in delivery caused by the courier company or postal authorities.

Delivery Address:

• All deliveries will be made to the address provided by the buyer during the purchase process.
• You will receive a shipping confirmation email or message on your registered contact details once your order has been dispatched.

Shipping Charges:

• If any shipping charges are applicable on your order, please note that these are non-refundable.

Return Timeframe:

• We offer returns or exchanges within 3 days of delivery of your order.
• If more than 3 days have passed since delivery, your purchase will not be eligible for return, exchange, or refund of any kind.

Eligibility for Return or Exchange:

To be eligible for a return or exchange:

• The product must be unused and in the same condition as received.
• The product must be returned with its original packaging and tags intact.
• Customized or personalized products are not eligible for return or exchange under any circumstances.

Defective or Damaged Products:

• If you receive a defective or damaged product, please contact our customer service team within 3 days of delivery.
• After inspection and approval, a replacement or exchange will be processed. The replacement product will be delivered within 9 working days from approval.

Inspection and Approval:

• Once we receive your returned product, it will be inspected by our quality team.
• After approval, your return or exchange will be processed as per our policy, and you will be notified via email or message.